B2B Social Media Marketing

Many people question the value of social media for B2B companies.  I recently gave two sessions trying to answer these questions:

  • Why/How do B2B companies engage in social media?
  • What should companies listen to on the social web and how?
  • What type of content should your company be generating?
  • What is social search and how does it effect marketing?
  • What are first steps businesses can take to start participating in the social web?

My main points are as follows:

  • Social media can be used to achieve many of your business objectives (generating awareness, capturing leads, sales, recruitment, etc…).
  • The main opportunity for social media in B2B organizations is establishing yourself as a thought leader.
  • Create content that appeals to a wider audience then just your current customers.
  • Become a destination for anyone looking to learn more about the industry.
  • We’re moving away from static search toward recommendations.
  • It is critical to have conversations going on about your company.

Video and Slides below:


B2B Social Media Usage from Amit Klein on Vimeo.




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Related posts:

  1. Eating our own Dogfood in Marketing 2.0 Class
  2. Intro to Social Media Videos
  3. Slides from Social Media Training Sessions
  4. An Intro to Social Data Portability
  5. Measuring the Success of Social Media Campaigns
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  • akshaytatuskar
    yo thx i was searching for the benefits of SMM for b2b....your article gives tremendous info....
  • Dan
    Amit!

    So good to hear your voice. You sound happy.

    I am starting to see the significance of the "social media" thing. There is this great YouTube video of a singer who wrote a song about United Airlines breaking his expensive guitar. Got like 7 million hits. Negative publicity is awesome! Man, that is what John Lennon was saying, power to the people. He would totally be down with the social media groove. Well, actually, I don't really know what John Lennon would say about it... and I am not trying to put words in his mouth... but I think you get the point that I am getting the point about the social media stuff!
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