B2B Social Media Marketing

Many people question the value of social media for B2B companies.  I recently gave two sessions trying to answer these questions:

  • Why/How do B2B companies engage in social media?
  • What should companies listen to on the social web and how?
  • What type of content should your company be generating?
  • What is social search and how does it effect marketing?
  • What are first steps businesses can take to start participating in the social web?

My main points are as follows:

  • Social media can be used to achieve many of your business objectives (generating awareness, capturing leads, sales, recruitment, etc…).
  • The main opportunity for social media in B2B organizations is establishing yourself as a thought leader.
  • Create content that appeals to a wider audience then just your current customers.
  • Become a destination for anyone looking to learn more about the industry.
  • We’re moving away from static search toward recommendations.
  • It is critical to have conversations going on about your company.

Video and Slides below:


B2B Social Media Usage from Amit Klein on Vimeo.